Frequently asked questions
Delivery
How much does the delivery cost?
The cost of delivery for cakes is a flat rate of $20, it will come with a cold bag also. Please choose the delivery for cakes option at checkout.
Can I choose when to have the cake delivered?
Yes of course, have 2 time slots avaliable daily.
Can I get free delivery?
Yes you can on orders over $100
What if I or the recipient are not home during the delivery time slot that I picked?
Redelivery can be arranged however the full cost of the delivery has to be paid again.
Are there additional charges for CBD areas?
Yes, there is an additional $5 for CBD areas.
Order
How far in advance do I need to place an order?
3 days in advance
I have certain dietary requirements, can you cater to them?
We will do the best we can to cater to your dietary requirments.
How do I place an order as a gift for someone?
Please key in your name, address, number in the billing info, then key in the recipient's name, address and number in the shipping info.
Products
How long can I keep the cake for?
The shelf lives of our cakes are 3 - 5 days from the time of delivery.
Do you have any serving instructions?
Yes, we reccomend that you serve the cake straight from the fridge.
How should I store the cake?
Please store the cake in the refridgerator at all times as our cakes contain diary products.
Payment
What different payment methods do you have?
We use PayNow. The number will appear upon checking out.
I still have not received the email confirmation after I have placed the order
Sometimes the email goes into your junk mail so please do check there.